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AI · Automation · Design

Design & AI systems for businesses that run on complex operations.

We design the systems and experiences that make your business sharper, faster, and easier to scale.

Systems that work
Human design
Clarity that transforms

Most systems are built to impress on a demo. We build them to work on a Tuesday morning.

01

Document & process automation

If three people and two days go into a document that runs your business, that's not a process. That's a problem with a routine. We automate the manual workflows that quietly slow a business.

02

Customer communication & AI assistants

Your customers write at 9 PM on WhatsApp, Instagram, and email, and they buy from whoever answers first. We build AI assistants that respond instantly, book the appointment, and win back the ones who went quiet.

03

Operations dashboards

Reports tell you what happened. We build dashboards that tell you what to do next: designed for the person making the decision, not the person exporting the CSV.

04

Custom systems & integrations

We don't sell platforms and we won't make you replace anything. We build the layer on top: connecting the software you already pay for so it works as one system.

Our process

Four stages. No surprises.

01

Discovery

We map how the work actually happens, not how the org chart says it happens. Expect uncomfortable questions.

02

Strategy

You get a written plan: what we'll build, what it replaces, and a fixed quote. You know the full cost before we write a line of code.

03

Execution

We build it. You see progress every week, on the real system, not in slides.

04

Handoff

You own everything: documented, transferred, explained. If we did our job, you don't need us afterward.

Built by engineers and designers seeking clarity.

HeyView was founded in Costa Rica by Alvaro Hernandez and Sinaí Alfaro. 22 years building systems for hospitals, multinationals, and enterprise operations. Now applying that same rigor to businesses that deserve it, without the 18-month timeline.

Portrait of Alvaro Hernandez

Alvaro Hernandez

AI & Systems Architect

22 years in enterprise software and AI, architecting systems for healthcare, finance, and manufacturing, including Johnson & Johnson.

Portrait of Sinaí Alfaro

Sinaí Alfaro

Design & Product Lead

Designer focused on clarity and human-centered products. Leads UI/UX and brand.

Selected Work

The work.

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CoolBrand CR: Store Redesign
LUXURY RETAIL WEB DESIGN

CoolBrand CR: Store Redesign

Brand-aligned Shopify redesign for Costa Rica's premier luxury watch and jewelry consignment boutique. Dark editorial aesthetic, WhatsApp-first conversion path, 0 to 100+ inquiries.

View project →
Manufacturing capacity planning system
MEDICAL DEVICES POWER PLATFORM

Manufacturing capacity planning system

A multi-site capacity planning system for a global medical device manufacturer, replacing a 350MB, 143-sheet spreadsheet with a live Power Platform model across two sites and six departments.

View project →
Supplier notification automation
MEDICAL DEVICES SUPPLY CHAIN AUTOMATION

Supplier notification automation

A global medical device manufacturer's supply chain team was manually emailing ~50 suppliers every week about past-due and upcoming purchase orders. We replaced it with a one-click Power Automate system with built-in urgency signaling and an audit trail.

View project →
Who we work with

Built for operations, sharpened by industry.

Let's work together

Your firm deserves systems that actually work.

We take on 2-3 new clients per quarter. If the fit is right, we move fast.

0 Years in enterprise systems
0 Stages. Fixed quote.
0% USA & Costa Rica · CR-based