CoolBrand CR: Store Redesign
Brand-aligned Shopify redesign for Costa Rica's premier luxury watch and jewelry consignment boutique. Dark editorial aesthetic, WhatsApp-first conversion path, 0 to 100+ inquiries.
View project →We design the systems and experiences that make your business sharper, faster, and easier to scale.
If three people and two days go into a document that runs your business, that's not a process. That's a problem with a routine. We automate the manual workflows that quietly slow a business.
Your customers write at 9 PM on WhatsApp, Instagram, and email, and they buy from whoever answers first. We build AI assistants that respond instantly, book the appointment, and win back the ones who went quiet.
Reports tell you what happened. We build dashboards that tell you what to do next: designed for the person making the decision, not the person exporting the CSV.
We don't sell platforms and we won't make you replace anything. We build the layer on top: connecting the software you already pay for so it works as one system.
We map how the work actually happens, not how the org chart says it happens. Expect uncomfortable questions.
You get a written plan: what we'll build, what it replaces, and a fixed quote. You know the full cost before we write a line of code.
We build it. You see progress every week, on the real system, not in slides.
You own everything: documented, transferred, explained. If we did our job, you don't need us afterward.
HeyView was founded in Costa Rica by Alvaro Hernandez and Sinaí Alfaro. 22 years building systems for hospitals, multinationals, and enterprise operations. Now applying that same rigor to businesses that deserve it, without the 18-month timeline.
AI & Systems Architect
22 years in enterprise software and AI, architecting systems for healthcare, finance, and manufacturing, including Johnson & Johnson.
Design & Product Lead
Designer focused on clarity and human-centered products. Leads UI/UX and brand.
Brand-aligned Shopify redesign for Costa Rica's premier luxury watch and jewelry consignment boutique. Dark editorial aesthetic, WhatsApp-first conversion path, 0 to 100+ inquiries.
View project →
A multi-site capacity planning system for a global medical device manufacturer, replacing a 350MB, 143-sheet spreadsheet with a live Power Platform model across two sites and six departments.
View project →A global medical device manufacturer's supply chain team was manually emailing ~50 suppliers every week about past-due and upcoming purchase orders. We replaced it with a one-click Power Automate system with built-in urgency signaling and an audit trail.
View project →Booking, no-show recovery, and a practice dashboard for clinics that are growing.
Tell us about your operation → Finance & operationsClose, reporting, and reconciliation rebuilt to run in days, not weeks.
Tell us about your operation → Your industryThe systems are reusable. Tell us your operation.
Tell us about your operation →We take on 2-3 new clients per quarter. If the fit is right, we move fast.